Mbi98 is fully committed to protecting the privacy and personal data of every member. This document transparently explains how we collect, use, and safeguard your information in accordance with the Personal Data Protection Act (PDPA) 2010.
Quick Summary: mbi98 only collects data that is strictly necessary for platform operations. We do not sell your data. All information is protected by high-grade encryption and is only accessible by authorised personnel. You have full rights to access, correct, or request deletion of your data.
This Privacy Policy ("Policy") is published by mbi98 ("Platform", "we") and applies to all individuals who access or use the mbi98.app website and all related services. This document outlines our practices regarding the collection, use, disclosure, and protection of your personal data.
Mbi98 operates in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia. We take our responsibilities as a data controller seriously and ensure every data handling process complies with applicable legal requirements.
By registering as an mbi98 member or continuing to use our platform, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us for further enquiries.
This Policy should be read together with Terms and Conditions and Responsible Gaming Policy mbi98 for a complete understanding.
Mbi98 collects personal data through several channels — directly from you during registration, through your use of the platform, and automatically via tracking technologies. The following are the categories of data we process:
| Data Category | Information Type | Collection Method |
|---|---|---|
| Identity | Full name, date of birth, identification card number | Registration form, KYC |
| Relationship | Email address, phone number, residential address | Registration form, account profile |
| Finance | Bank account number, deposit and withdrawal records | Platform transactions, KYC verification |
| Technical | IP address, device type, browser, operating system | Automated system logs |
| Usage | Game history, betting records, promotional preferences | In-platform activity |
| Communications | Support chat records, feedback | Live Chat, support email |
We do not collect sensitive data categories such as health information, political views, or religious beliefs unless specifically required by law or a relevant authority.
The personal data we collect is used for legitimate, specified purposes. mbi98 will not use your data for any unrelated purpose without first obtaining your consent.
The purposes for which data is used include:
Important Note: You may withdraw consent for marketing communications at any time by contacting mbi98 customer support via Live Chat. Withdrawing this consent does not affect the processing of data required for your account operations.
Mbi98 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in certain limited circumstances, your data may be shared with the following parties:
Every third party we work with is required to meet data protection standards equal to or higher than our own. We conduct thorough periodic reviews of all our data processing partners.
International Data Transfers: If data needs to be transferred outside Malaysia, mbi98 ensures adequate safeguards are in place through appropriate data transfer agreements, in line with PDPA requirements.
Protecting your personal data is mbi98's highest priority. We continuously invest in security infrastructure to keep your information safe from cyber threats and unauthorized access.
The technical security measures we employ include:
While we take all reasonable precautions, no system can guarantee 100% absolute security. We encourage you to take personal protective measures as well, such as using a strong password and never sharing your login credentials.
Mbi98 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some mbi98 platform features.
Mbi98 retains your personal data only for as long as necessary to fulfil the purpose of collection, or as required by Malaysian law. Our data retention guidelines are as follows:
Once data is no longer needed and the retention period has expired, mbi98 will delete or destroy that data using secure methods to ensure it cannot be recovered.
Under Malaysia's PDPA, you have several important rights regarding the personal data held by mbi98. We fully respect these rights and provide accessible channels for you to exercise them.
Mbi98 strictly prohibits use of the platform by individuals under the age of 18. We do not knowingly collect any personal data from underage children or minors.
If we confirm that personal data of a child has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate steps to delete that information and close the account in question. Parents or guardians who suspect their child has registered on our platform are encouraged to contact our support team immediately.
Mbi98 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to members via a notice on the platform or by email.
The "Last Updated" date at the top of this page reflects when this Policy was most recently revised. We encourage you to review this page periodically. Your continued use of the mbi98 platform after any amendments are published constitutes your acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact the mbi98 Data Protection Officer through the following channels:
Complaints to the Authorities: If you are not satisfied with how we handle your personal data after contacting us, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP).
Mbi98 fully respects and upholds the rights granted to you under Malaysian data protection law.
You have the right to request a copy of the personal data we hold about you at any time.
You may request that we correct any inaccurate or incomplete personal data.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You may object to the processing of your data for direct marketing purposes at any time.
You may request that we restrict the processing of your data in certain circumstances permitted by law.
You have the right to receive your data in a machine-readable format for transfer to another platform.
We don't just comply with the law — we go further to ensure your privacy is protected at every level.
Every piece of data transmitted between your device and mbi98's servers is protected by the same high-grade encryption used by Malaysia's leading banks.
Mbi98's identity verification process uses OCR technology and secure document validation. Your documents are never stored in unencrypted format.
All data handling operations at mbi98 are designed to comply with Malaysia's Personal Data Protection Act 2010 — not just on paper, but in genuine day-to-day practice.
2FA is available for all mbi98 accounts. Even if your password is compromised, your account stays protected with an additional verification layer through your device.
You are in full control — review, correct, or request deletion of your data through mbi98 support. We action all valid requests within 5 business days.
Mbi98 conducts regular penetration testing and security audits to identify weaknesses before they can be exploited — your data is under active monitoring at all times.